Support

Speed & Service

Here at Exclusive Casino, we take pride in the fact that our customer support personnel are well versed in all areas of the casino operations. They are also polite and helpful. With a high level of service, everything else falls into place. Speed is of the essence, and that is why we have a 24/7 FreePhone service. You get instant answers and assistance. No waiting, but the support of the highest level.

Support when needed

If you require guidance with banking then 'Support' is here for you. Just a (free) phone call away. You may need assistance in any area of the casino operations. Claiming a bonus or promotion for instance, or registering your credit card with us; whatever it may be, our staff are trained to deal with it, in a personalized way, with a smile.

Attraction & Retention

It is not enough to attract new players to a casino. Sooner or later they may leave for another casino. It is also not enough to have a great selection of new games on offer. It is essential to retain them when the exceptional customer service. It's hard enough navigating the sign-up process and banking set up, that's why here at Exclusive Casino we understand that if you are contacting us, you already have some difficulty. We will greet you with a (virtual) smile, a pleasant tone of voice and a helpful attitude. We aim to solve your every problem, which is our mission at Exclusive Casino Support. Customers expect real time responses on social media, and that is exactly the kind of support we offer you here at Exclusive Casino. You can rest assured you are in safe hands.

Saturation Point

At a time when there are so many new casinos mushrooming everywhere, a unique selling proposition can be and is at Exclusive Casino. Making sure the service is spot on is a priority and reality. Competition is increasing, and many casinos make the mistake of leaving customer support and service to the last. Not so at Exclusive Casino. Our customer support is here to serve you and improve your experience of the casino and games. Whether technical issues or signing up glitches, put your mind at rest and let the professionals help. That's why we are here.